1. Introduction

At RAGFolio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered portfolio platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, username, and password
Profile Information: Professional details, location, job title, bio
Resume Data: Work experience, skills, education (when uploaded)
Content: Blog posts, projects, and portfolio content you create
Communications: Messages you send through our Service

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the Service
Device Information: Browser type, operating system, device type
Log Data: IP address, access times, referring URLs
Analytics: Portfolio visitor statistics and engagement metrics

2.3 Information from Third Parties

GitHub: Public repository data when you connect your account
LinkedIn: Profile URL when you provide it

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Create and manage your account and portfolio
Process and respond to your inquiries
Send administrative information and updates
Analyze usage patterns to enhance user experience
Power AI features including chat and content generation
Detect and prevent fraud or security issues
Comply with legal obligations

4. AI and Data Processing

Our Service uses artificial intelligence to:

Parse resumes and extract professional information
Generate chat responses about your portfolio
Create profile summaries and bios
Provide personalized experiences for portfolio visitors

AI processing is performed using third-party services (OpenAI). Your data is processed according to their privacy policies and our data processing agreements.

5. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

Public Portfolio: Information you include in your public portfolio is visible to visitors
Service Providers: With third parties who assist in operating our Service
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Consent: When you give us permission to share

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication with hashed passwords
Regular security assessments and updates
Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Objection: Object to certain processing of your data
Restriction: Request restricted processing in certain cases

To exercise these rights, please contact us at support@ragfolio.me.

9. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Analyze Service usage
Improve our Service

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

10. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@ragfolio.me